|
|
Home > About Us
|
| |
|
|
Dream of Gems PO Box 2895 Southfield, MI 48037 US sales@dreamofgems.com
Dream of Gems was created in 2007, with a single goal in mind. To restore some meaning to the word "service," and prove it is not just a buzz word. Like you, I want to know I can depend on the word of the people I buy from, and I believe customer service is something a seller of goods or services owes you when you spend money, particularly on things that are quite often deemed luxury items. Frequent comments from our customers indicate this approach is not only working, but very much appreciated.
It is a common misconception that fine jewelry is unaffordable. In truth, anyone can own fine jewelry. You just have to know a little about what makes it "fine." It is to the buyer's benefit to understand some of the things that go together to make a beautiful ring, for example. It can give you the understanding you need to actually have something custom made, thus perhaps equaling the quality, while costing you only a fraction of what a designer price tag may be.
Here are a few of the ways Dream of Gems provides you with assured quality and value:
- higher-end jewelry built with the same carefully selected fine gems you find in finer jewelry stores
- quality-marked and maker-marked solid 925 or 930 Sterling, 14K or 18K Gold, Palladium or Platinum mountings made or supplied by the same US manufacturers who supply your favorite physical fine jewelry store
- additional, lower-cost lines of eye-catching, more contemporary jewelry that utilize new metal technologies and superior durability
- we ensure that you receive non-conflict, fine clarity and make, all natural white diamonds, purchased through reputable distributors or dealers who adhere to the ethical guidelines referred to as the Kimberley Process for non-conflict diamonds
- we ensure that colored diamonds are also purchased through reputable sources, are non-conflict gems, and that, when-irradiated to enhance their color, meet the guidelines put forth by the US Nuclear Regulatory Commission, in the interest of consumer safety and education
- we ensure that we do not import those gems originating in countries against which the United States has active embargoes and sanctions
- we provide every-day deep discount prices and significant savings over fine jewelry store prices for comparable quality
-
we give you the opportunity to discuss your purchase, via phone or email, and actually refine the deal, if you need to ... the same flexibility you would have in a physical store
-
and YOU have the peace of mind that comes with knowing we have committed ourselves to backing up what we say, and standing behind the products we sell you
And if you are not happy, return the item (in original condition, with all included packing or accessory materials and gifts) within 30 days for a full refund! No restocking fees, no hassle. But we think you'll really love what you buy here. A lot of people already do!
So have a look, and enjoy your shopping! Buy confidently, knowing your transaction is secure, that no financial information is stored on this site, and that your satisfaction is paramount. Thanks for considering Dream of Gems! We greatly appreciate your decision to shop here. Please note that Dream of Gems will cease operations on March 31, 2012. We want to say thank you for your business and support during the past several years, and we hope you will seize the opportunity during the next 90 days to pick up something nice for yourself at a great price. Our prices are typically discounted at least 40% to begin with, so any sale pricing is always over and above those everyday savings! Rest assured that anything purchased which would typically have been warranted will continue to be warranted for one year from the date of purchase. For warranty work after 3/31/2012, please write to: d r e a m s e r v i c e @ c o m c a s t . n e t. Note also that if you intend to redeem your earned Rewards Points, you must have redeemed them by 3/31/2012, or they will be forfeited.
Rob Styberski, Accredited Jewelry Professional, A.J.P. (GIA) Owner, Dream of Gems |
|
Orders $100 or more ship Priority, Free
Orders under $100 ship Priority for $5
Shipping insurance at no cost to you on carts of $200 or more
Register on our site and receive $15 on an order of $150 or more
Earn Rewards Points on every item (must be registered to participate) |
|
|